Terms & Conditions

General

These Terms & Conditions apply to all users of this website, including browsers, customers, and contributors of content.

By visiting our site and/or purchasing from us, you agree to comply with and be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Returns Policy.

If you do not agree with any part of these terms, you must not use our website or services.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a legal guardian

  • You are legally capable of entering into binding contracts

Products & Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities purchased per order

  • Discontinue products at any time without notice

  • Modify product descriptions, pricing, or packaging

Coffee is a natural product and may vary slightly in colour, flavour, and appearance between batches.

Pricing & Payment

All prices are listed in AUD unless otherwise stated.

Prices may change at any time without notice. Any changes will not affect orders already confirmed.

We accept payment via approved secure payment providers available at checkout.

Orders & Acceptance

Once an order is placed, you will receive an order confirmation email. This does not constitute acceptance of your order.

We reserve the right to:

  • Cancel or refuse any order

  • Limit or prohibit orders that appear fraudulent or unauthorized

If your order is cancelled after payment, you will receive a store credit for the amount paid.

Shipping & Delivery

Shipping timeframes provided are estimates only and may vary due to external factors beyond our control.

We are not responsible for:

  • Delays caused by postal services or couriers

  • Incorrect delivery information supplied by the customer

  • Lost or stolen parcels marked as delivered

Please refer to our Shipping Policy for full details.

Returns & Store Credit Policy

Due to the perishable nature of coffee products:

  • We do not offer refunds

  • Approved claims will be issued as store credit only

Store credit:

  • Is not redeemable for cash

  • Cannot be transferred

  • Cannot be refunded

Please refer to our Returns Policy for full eligibility details and timeframes.

Australian Consumer Law

Nothing in these Terms & Conditions excludes your rights under the Australian Consumer Law.

You are entitled to a replacement or store credit for major product faults as required by law. We do not provide refunds for change of mind purchases.

Promotions & Discount Codes

Promotional offers:

  • Cannot be exchanged for cash

  • Are valid only for the stated period

  • Cannot be applied retrospectively

We reserve the right to cancel promotions or discount codes at any time.

Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Product names

are the property of [Your Company Name] and may not be copied, reproduced, or used without written permission.

User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to compromise website security

  • Upload or transmit malicious software

  • Misrepresent your identity

We reserve the right to restrict or terminate access if misuse occurs.

Limitation of Liability

To the maximum extent permitted by law, Zagame Bros Coffee Co shall not be liable for:

  • Indirect or consequential loss

  • Loss of profit, revenue, or data

  • Delays or failures outside our reasonable control

Our liability is limited to the value of the product purchased.

Indemnity

You agree to indemnify and hold harmless Zagame Bros Coffee co, its directors, employees, and affiliates from any claims arising from your breach of these Terms & Conditions.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as outlined therein.

Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes shall be subject to the exclusive jurisdiction of Australian courts.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon publication on our website.

Contact Information

For questions regarding these Terms & Conditions, please contact:

Zagame Bros Coffee Co
Email: Contact@zagamebros.com.au